The Aircraft Dispatch and Station Control, and Learning & Development teams of Jardine Aviation Services Group (“JASG”) were awarded in the 19th edition of the Hong Kong Association for Customer Service Excellence awards. The awards recognise our efforts in the pursuit of excellence in our customer service. All awardees attended the ceremony on 22nd January to exchange ideas with other corporates for enhancing service standards.

HKACE awards

• Turnaround coordinator team (Bronze award in field & services team category)
• Gaby Ng, Learning & Development Officer (Bronze award in internal support individual category)
• “We Care! We Service!” training programme (Merit award in internal support category

In 2018, JASG achieved an excellent result in many competitions in the area of customer service, human resources, corporate social responsibility, environmental production, safety and technological innovation. All of our staff members have contributed to this excellent achievement.

Awards in 2018:

• I.Customer service awards
  
• 1. Hong Kong Association for Customer Service Excellence Award
  
• Turnaround coordinator team (Bronze award in field & services team category)
• Gaby Ng, Learning & Development Officer (Bronze award in internal support individual category)
• We Care! We Service training programme (Merit award in internal support category)
• 2. HKIA Customer Service Excellence Programme Award
  
• 3. Airport Authority HKIA 20th anniversary Longest Year of Service Award
  
• Cheng Leung Shing from JASL Cargo
• II.Training & Development awards
• 1. The Hong Kong Management Association Award for Excellence in Training and Development Go for success training programme – Merit award Ramp service excellence programme – Merit award
• 2. CT Goodjobs Best HR Awards 2018 Best Learning and Development Award (Gold Award)
  
• III. Human Resources awards
• 1. Jardine HR Conference Best Diversity and Inclusion Practice Award
• 2. Family-Friendly Employers Award
• 3. ERB Manpower Developer Award Scheme
• IV. Corporate Social Responsibility awards
• 1. The 4th year that we are awarded the logo
• 2. Social Capital Builder Logo Award
• 3. Hong Kong Corporate Citizenship Award
• 4. Happiness at Work Promotional Scheme
• V. Environmental Protection awards
• 1. The Third HKIA Environmental Management Recognition Scheme
• 2. HKIA Carbon Reduction Award Scheme 2018
• 3. Energy Saving Charter by EMSD, Environment Bureau
• 4. Hong Kong Green Organization by Environmental Campaign Committee
• 5. Hong Kong Green Organization Certification by Environmental Campaign Committee
• VI. Safety awards
• 1. Airfield and Baggage Hall Campaign 2018
• 2. 2017/18 Airport Safety Recognition Awards
• VII. Innovation awards
• Airport Authority Distinctive Technological Innovation Awards – Merit Prize

‍